Founded in 1997, The Center for Arts in Natick is the premier venue for live music, arthouse movie screenings, children's programs, and community events in the MetroWest Boston area. Our mission is access: to serve the region by increasing opportunities to experience, participate in, and learn about the arts. We strive to present arts programs of the highest standard that are available to everyone.
At TCAN we have a clear vision: to be a place where a diverse mix of talented people want to come, to stay, and do their best work - as performing artists, volunteers, staff members, and board members.
The Center for Arts in Natick currently requires all artists, employees, volunteers and guests to be fully vaccinated for COVID-19.
For volunteer signup and registration, please visit this page and complete the registration form.
JOB OPENINGS
Theater Operations Manager
The Theater Operations Manager is responsible to maintain and support the successful running of our nonprofit venue. This will include managing the box office and front-of-house event staff, execution of program events and movie screenings, coordination of all venue schedules, inventory management of concessions and office supplies, and compliance with all state and local requirements including permits, health and safety standards, and TIPS certification. Additionally, the Theater Operations Manager may coordinate building and equipment maintenance services.
The Theater Operations Manager will assist in qualifying rental opportunities with prospective clients and may work as Event Manager for several events monthly, as required. Event programs and rental events are scheduled primarily during evening and weekend time periods.
Participates in the creation and communication of related policies and procedures.
JOB RESPONSIBILITIES:
Staff Management and Supervision
· Recruit/train event staff, Event Managers and box office volunteers
· Scheduling of volunteers to support all events and box office hours
· Maintain staff certifications required to offer food/alcohol service
· Support volunteers to meet and exceed patron expectations
Box Office Management
· Maintain events on ticketing system – PatronManager (Salesforce.com)
· Administer reconciliation of transactions, make bank deposits
· Serve as primary expert on ticketing platform
· Provide excellent customer service, resolve transaction issues
· Support reporting requests from booking agencies, ASCAP, SESAC
· Serve as sales agent for all group sales and private rental requests
Event and Program Support
· Manage fulfillment of venue contract obligations for all programs
· Prepare facility for all events including stage, seating, concessions
· Manage concession inventory and restocking process
· Manage accurate payment of performing artists and event staff
· Works as Event Manager for selected events and screenings
· Prepares digital cinema equipment to screen movies
Facility and Office Management
· Manage transitions of all scheduled events and programs
· Manage purchasing and inventory management of all office supplies
· Monitor, identify and resolve all issues with facility and systems
· Secure all licenses and permits required for operation
Qualifications
Full-time employees at TCAN become eligible to receive additional payment in lieu of health care benefits.
This is a full-time, exempt position. Interested candidates should send a cover letter, resume, salary requirements, and a list of references using this form:
A full job description posting is available on HireCulture.org.
Event Manager - Movie Screenings
Reporting to the Operations Manager, the Event Manager oversees movie screening events at TCAN to maximize the positive experience of our patrons. The ability to work as part of a team is critical for this position.
Key responsibilities are as follows:
Qualifications
This is a part-time, non-exempt position. Interested candidates should send a cover letter, resume, salary requirements, and a list of references using this form:
A full job description posting will be available shortly on HireCulture.org.
Event Manager - Live Performances
Reporting to the Operations Manager, the Event Manager oversees live performance events at TCAN to maximize the positive experience of our patrons. The ability to work as part of a team is critical for this position.
Key responsibilities are as follows:
Qualifications
This is a part-time, non-exempt position. Interested candidates should send a cover letter, resume, salary requirements, and a list of references using this form:
A full job description posting will be available shortly on HireCulture.org.
Event Bar Manager
Reporting to the Event Manager for selected live performance events, the Bar Manager oversees the responsible sale of alcoholic beverages to enhance the positive experience of our patrons. Most TCAN events offer beer and wine only to adults 21 years of age or older with acceptable proof of identification. The ability to prepare mixed drinks is preferred but required for private functions only. The ability to work as part of a team is critical for this position.
Key responsibilities are as follows:
Qualifications
This is a part-time, non-exempt position. Interested candidates should send a cover letter, resume, salary requirements, and a list of references using this form:
A full job description posting will be available shortly on HireCulture.org.