Online Gift Card Redemption Now Available

We are pleased to announce that TCAN patrons purchasing tickets online may now use gift cards as a form of payment.

TCAN has offered gift cards for several years, that may be purchased in the box office or online at Gift cards may be redeemed to purchase tickets, memberships, tuition for classes or any other program offered by TCAN. But until now, redeeming a gift card involved a phone call or personal visit to our box office. Effective immediately, patrons may use a gift card when making online purchases, making gift cards even more valuable as a gift for a friend or family member. Online patrons will see a new information block during the online checkout process, allowing entry of the gift card number as a form of payment. It's that easy!

There are at least two cases where patrons will still need to contact our box office to use a gift card:

1. You have more than one gift card, each with its own unique gift card number. You'll need to call us to apply the value of more than one card to a new transaction.

2. You wish to use only a portion of the value on your gift card, not the entire balance. In this case, you will need to contact the box office for assistance.

Fixes for both these cases are in development, and we expect to see support for these types of transactions in the future.

TCAN is proud to partner with PatronManager, a ticketing software solutions provider founded in 2010, to provide ticketing services to our patrons and members.

For questions regarding box office services, gift cards and all ticketing transactions, please contact the TCAN Box Office at 508-647-0097 x201.